This Privacy Policy describes how REHAB DIRECT, S.L. (hereinafter, interchangeably, “REHAB DIRECT”) collects, processes and uses the personal information of its clients and users, always protecting us from our commitment to the privacy and security of data information, being collected exclusively for specific purposes. explicit and legitimate, and cannot be treated in a manner incompatible with said purposes and in strict compliance with the applicable regulations on the protection of personal data, in particular, Regulation (EU) 2016/679, General Data Protection (hereinafter , RGPD) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPDGDD).

The Privacy Policy will be updated periodically in order to clarify or reflect new practices in the management of the privacy of our users or legislative, jurisprudential or interpretation modifications of the Spanish Data Protection Agency or other Authorities. of Control that may occur and that would have to be applied and will be accessible at all times for consultation from the website www.rehabmedic.com.

The entity responsible for the processing of your data is:

REHAB DIRECT, S.L.,

B63090427

C/Berenguer de Palou 86, Bjos. (08027) Barcelona

933527650  - 

online@rehabmedic.com  - 

Means through which we process your data:

We process personal data in the following cases

1. Visits to our website;
   
   
   
2. Interaction, connection or links with our website through social media tools, blogs or other websites;
   
   
3. Use of any of our electronic communication services: send us an email, query or suggestion through our contact/registration forms or our chatbot.
   
   

4. Send your resume to join our team.
   
   

5. Creation of user accounts and access to the client account;
   
   

6.   Electronic contracting of our products or services.

From REHAB DIRECT we process your personal data respecting the principles set out in the applicable regulations and in particular the RGPD and the LOPDGDD. Personal data will not be used for purposes other than those set out below:

The data of our clients will be processed for the purpose of providing the contracted services, as well as to carry out the tax, accounting and administrative billing management of the contractual relationship that legitimizes the processing of the data.

We can also process our clients' data based on our legitimate interest in sending them news or information related to our activity, products and services, promotions, events and discounts through our Newsletter. The client may oppose the receipt of said communications at any time through the procedures enabled for this purpose in the contract documents, as well as cancel the subscription to the Newsletter at any time, accessing the unsubscription procedure at the bottom of each Newsletter, or either by communicating it in writing to online@rehabmedic.com.

  The navigation data of users of the website will be processed solely for statistical and analysis purposes, in accordance with the provisions of our cookie policy, as well as to provide information about our business activity and, where appropriate, to serve your needs. queries and suggestions.
To this In this regard, we may process data such as IP access to the telecommunications network, municipality data for access to the website, Operating System and browser used by the user, pages visited and connection time.

Same Likewise, we can process resume data if interested parties send it to us via e-mail. In these cases, the data will be processed for the sole purpose of participating in current or future active selection processes. If expressly authorized by the interested party, we may communicate their data to other companies in the Group, so that the candidate participates in their selection processes.

We can also process personal data if the interested parties send us queries, complaints or suggestions through the forms enabled for this purpose on our website, with the sole purpose of responding to their request. Under no circumstances will we incorporate these data into other databases or send commercial communications electronically without prior authorization from the data owner.
The data mandatory parts of each form will be identified as such. In the event of their absence or incorrectness, REHAB DIRECT will not be able to correctly identify you and, consequently, the query record will be deleted. 

We will also cover personal data if the interested parties send queries, complaints or suggestions by email to the addresses provided on the website for such purposes. In this case, the data will be processed for the sole purpose of responding to their request. Under no circumstances will we incorporate these data into other databases or send commercial communications electronically without prior authorization from the data owner.

We can try the data of Social Network users who interact with the REHAB DIRECT profile page on the different social networks.

The information provided by REHAB DIRECT, on its social media profiles has a purely informative purpose. REHAB DIRECT is not responsible for any errors contained, nor for any damages or losses arising from its use.
In relation When modifying your data on a social network, we inform you that when using a platform other than REHAB DIRECT, you can do so through the configuration of your profile on each of your profiles on the different social networks. REHAB DIRECT can only consult or delete your data as a follower.

  Facebook

On pressing the “Like” button of this social network, the user consents that REHAB DIRECT, in compliance with the conditions of use and privacy policy of Facebook, can access the personal data of its followers, publish news and information that will appear on the wall of these, as well as sending messages. REHAB DIRECT will under no circumstances use the data for purposes other than those described above. At any time the user can stop being a follower by clicking on the “I don't like it anymore” button.

    Twitter< /span>  

On pressing the “Follow” button of this social network, the user consents that REHAB DIRECT, in compliance with the conditions of use and privacy policy of Twitter, can access the personal data of its followers, publish news and information that will appear on the Timeline. of these, retweet tweets from your followers, as well as send messages. REHAB DIRECT will under no circumstances use the data for purposes other than those described above. At any time the user can stop being a follower by clicking on the “Unfollow” button.

 Instagram
Continuing our profile, the user accepts that REHAB DIRECT, in compliance with the conditions of use and privacy policy of Instagram, can access the personal data of its followers (name and photograph) and publish news that will appear on their main page. REHAB DIRECT will under no circumstances use the data for purposes other than those described above. At any time the user can stop being a follower by clicking on the “Unfollow” button.

 Youtube
Continuing our channel, the user accepts that REHAB DIRECT, in compliance with the conditions of use and privacy policy of YouTube, can access the personal data of its followers (name and photograph) and publish news that will appear on their main page. REHAB DIRECT will under no circumstances use the data for purposes other than those described above. At any time the user can stop being a follower by clicking on the “Unsubscribe” button.

 Newsletter:

Users website, if applicable, you may subscribe to our Newsletter by filling out the data in the subscription form enabled on the website www.rehabmedic.com.
The data of subscribers to the Newsletter will be processed for the sole purpose of sending information about the activity of REHAB DIRECT, as well as to inform them of news, promotions, organized events or applicable discounts on our products or services based on their prior consent.
Subscribers You can cancel your subscription to the Newsletter at any time by sending an email to basa@rehabmedic.com.

REHAB DIRECT guarantees the confidentiality of personal data, not communicating them to third parties without the prior authorization of the owner thereof. However, due to the different needs of REHAB DIRECT, we may communicate your data to the following recipients:

REHAB DIRECT may subcontract different services with external providers who will have access to personal data that may be, by way of example and without limitation: distributors, lawyers and solicitors, auditors, consultants, financial entities, cloud or cloud service providers and its computer servers, and other suppliers and professionals, who will process the personal data as data processors in the name and on behalf of REHAB DIRECT. In this case, the suppliers will have signed agreements for the processing of personal data, limiting their processing to the purposes of the Service provided and always under the security measures established by current regulations.

REHAB DIRECT may communicate payment data to virtual POS providers or other electronic payment platforms, in order to facilitate means of payment for our activities and services.

We will be able to reveal your data and any other information that is in our possession or that is accessible through our systems and is required in accordance with the legal and regulatory provisions applicable to the case to the public Administration with jurisdiction in the matter, as well as to public authorities competent. All of this by legal authorization and with the sole purpose of complying with our obligations and preventing abuse of services or fraudulent activities in the services provided through our website.

Other companies of the group / linked entities

Always previous authorization of the interested party, their data may be communicated to REHAB EUROPA, S.L. for the sending of information about business activities, services and solutions by electronic, telephone and/or postal means (or indicate other purposes).

Same Likewise, your data may be processed in countries outside the European Union. In this case, REHAB DIRECT ensures that the countries where your personal data is sent always have a comparable and adequate level of protection. In any case, the international transfer will be carried out in compliance with the provisions of Arts. 44 et seq. of the RGPD.

Likewise , and in the event that the international data transfer responds to the provision of a service to REHAB DIRECT, said provision will comply with the provisions established in Art. 28 RGPD and art. 33 LOPDGDD, signing the corresponding contract/agreement of the data processor.

In the In the case of international transfers to the US, service providers comply with all the required guarantees regarding the protection of personal data.  

If you want exercise your rights of access, rectification, deletion and opposition, as well as the right to portability and limitation of processing and, where appropriate, revoke your consent in those cases in which this is the legal basis of legitimacy, you can contact us by postal mail identifying yourself - accompanied by a photocopy of your NIF or equivalent document, and the description of the right you wish to exercise - to: REHAB DIRECT, S.L. C/Berenguer de Palou 86, Bjos. (08027) Barcelona; or by email, under the same conditions, to: online@rehabmedic.com

The data referring to our clients, including, where appropriate, audio recordings, will be kept for the time necessary to meet the purpose for which they were collected and the legal obligations derived from it. The economic data will be kept under the provisions of General Tax Law 58/2003.

L< /span> the data regarding queries formulated by users through web forms, those received by e-mail, as well as resume data will be kept for a maximum period of one year from the date on which they were collected.
The data collected through cookies; social network plug-in and web user browsing data will have a maximum retention period of one year from its collection.
The data of subscribers to the Newsletter will be kept until the subscriber requests the cancellation of the subscription, the subscription email account stops working, or the client objects to receiving the Newsletter.
The data of users who access a REHAB DIRECT social network will not be incorporated into the company's databases, and therefore, will be kept under the conditions and for the time periods established by the corresponding social network.

The user guarantees that you are of legal age, having sufficient capacity and the necessary knowledge to use this website www.rehabmedic.com and its content, guaranteeing that the data you provide in each of the forms in which REHAB DIRECT requests your personal data are truthful, recognizing the responsibility to inform REHAB DIRECT of any changes and/or modifications thereof for their correct treatment.

REHAB DIRECT has implemented the necessary security measures to guarantee effective use and treatment of the personal data provided by the user, safeguarding the privacy, privacy, confidentiality and integrity of the same, complying with the regulatory requirements provided for by the applicable regulations and using the necessary technical means to avoid alteration, loss, unauthorized access or processing of your data, according to the state of technology at any given time, as well as the scope of control of REHAB DIRECT.

If you want obtain more information about the regulations that assist, protect and establish your rights, we put at your disposal the laws that have inspired this policy and are relevant to you:

·             Regulation (EU) 2016/679, General Data Protection

·             Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights

Law 34/2002, of July 11, on information society services and electronic commerce