REHAB DIRECT, S.L. will deliver the product in perfect condition to the address indicated by the Customer in the “Shipping Information” form.
Orders received before 1 p.m. will be processed and shipped the same day, with the customer receiving them within 24/48 hours (anywhere on the peninsula).  Delivery times may be extended in exceptional circumstances, in which case  the different existing options will be communicated to the customer. At the time the order leaves our warehouses, you will receive a locator code with which you can, through the website of the corresponding carrier, know the status of your shipment.
The delivery time for orders for the Balearic Islands can range between 2 and 12 business days depending on the date of placing the order, the state of the sea and the weight/volume of the package.
Orders of less than 20kg will be shipped by SEUR the same day (if placed before 1:00 p.m.) or the next day (if placed after 1:00 p.m.) and will be delivered within 48-72 business hours. Orders over 20kg or very bulky will leave via Sea on Fridays and will be delivered within 48-72 business hours after departure. It is important to note that every Friday all orders received between Saturday and Wednesday will be shipped at 1:00 p.m., orders received after will be shipped on Friday of the following week. 
The delivery time for orders for the Canary Islands can range between 10 and 20 business days depending on the date the order was placed and the state of the sea.< /font>
The delivery time for orders for Ceuta and Melilla can range between 2 and 4 business days depending on the date the order is placed.
REHAB DIRECT, S.L. considers confirmation of payment, by any of the indicated systems, a necessary condition to be able to maintain these delivery times. However, these deadlines are an estimate and may vary due to logistical reasons or force majeure. In case of delays, the Client will be promptly informed.
It is possible for the same order to be divided into several deliveries. If this is the case, each delivery will be invoiced separately and payment will also be made separately depending on the product delivered.
Once the transport company makes the requested product available to the customer, it will be understood that it has been delivered.
The customer has the right to cancel the purchase made when, for reasons attributable to REHAB DIRECT, S.L. make a late delivery. To do this, the customer must follow the instructions described in the “Exchanges and Returns” section.  In the event that the order is made available to the client by the transport company within the agreed period and cannot be delivered for reasons attributable to the client, it cannot be considered a delay.
If the Customer is absent at the time of delivery, the carrier will return to the indicated address up to two (2) more times at different times to make the delivery. In the event that REHAB DIRECT, S.L. is not located, will contact you to arrange a new delivery date and time.
When seven (7) business days have passed since the order was dispatched, and delivery has not been arranged, the Client must contact REHAB DIRECT, S.L. If you do not do so, when ten (10) business days have passed since the order was shipped, it will be returned to the warehouses of REHAB DIRECT, S.L. In this case, the Customer must be responsible for all shipping and return costs of the merchandise.